Customer Care/Communications Rep
Lake Apopka Natural Gas District Lake Apopka Natural Gas District Winter Garden, FL Winter Garden, FL Full-time Full-time $17.
09 - $27.
34 an hour $17.
09 - $27.
34 an hour 1 day ago 1 day ago 1 day ago
Responsibilities:
- Provide exceptional customer support via phone, email and in-person to natural gas utility customers - Assist utility customers with inquiries, billing concerns, and problem resolution - Analyze customer needs and recommend solutions - Maintain accurate and detailed customer postings through data entry - Follow up with customers to ensure satisfaction and resolve any outstanding issues - Collaborate with billing and service departments to address customer concerns
Qualifications:
- Excellent phone etiquette and communication skills - Fluent in English (Spanish skills are a plus) - Strong customer service orientation with the ability to empathize and provide solutions - Proficient in data entry and navigating computer systems - Ability to work in a fast-paced environment while maintaining attention to detail -Utility experience is a plus We offer competitive compensation, state retirement, employer paid health insurance, comprehensive benefits package, and a team environment.
If you are a motivated individual who is passionate about providing excellent customer support and have experience in phone support, we would love to hear from you.
Note:
Please do not include any contact information in the job description.
Job Type:
Full-time Pay:
$17.
09 - $27.
34 per hour Expected hours:
40 per week
Benefits:
Dental insurance Flexible schedule Health insurance On-the-job training Paid time off Vision insurance Experience level:
5 years Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Office Application Question(s):
How many years of one-on-one customer service experience, on the phone and in person, do you have? Education:
High school or equivalent (Required)
Experience:
Call Center:
2 years (Required) Customer Service:
3 years (Required) Ability to Commute:
Winter Garden, FL 34787 (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
09 - $27.
34 an hour $17.
09 - $27.
34 an hour 1 day ago 1 day ago 1 day ago
Responsibilities:
- Provide exceptional customer support via phone, email and in-person to natural gas utility customers - Assist utility customers with inquiries, billing concerns, and problem resolution - Analyze customer needs and recommend solutions - Maintain accurate and detailed customer postings through data entry - Follow up with customers to ensure satisfaction and resolve any outstanding issues - Collaborate with billing and service departments to address customer concerns
Qualifications:
- Excellent phone etiquette and communication skills - Fluent in English (Spanish skills are a plus) - Strong customer service orientation with the ability to empathize and provide solutions - Proficient in data entry and navigating computer systems - Ability to work in a fast-paced environment while maintaining attention to detail -Utility experience is a plus We offer competitive compensation, state retirement, employer paid health insurance, comprehensive benefits package, and a team environment.
If you are a motivated individual who is passionate about providing excellent customer support and have experience in phone support, we would love to hear from you.
Note:
Please do not include any contact information in the job description.
Job Type:
Full-time Pay:
$17.
09 - $27.
34 per hour Expected hours:
40 per week
Benefits:
Dental insurance Flexible schedule Health insurance On-the-job training Paid time off Vision insurance Experience level:
5 years Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Office Application Question(s):
How many years of one-on-one customer service experience, on the phone and in person, do you have? Education:
High school or equivalent (Required)
Experience:
Call Center:
2 years (Required) Customer Service:
3 years (Required) Ability to Commute:
Winter Garden, FL 34787 (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
